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Return Policy

Print/Frame – All sales are final and not subject for exchange, refund, or credit. In an event where product was incorrectly produced, shipped, or otherwise by Art Frame Wholesale, Art Frame Wholesale must be contacted within 5 business days of shipping delivery confirmation, or if product is locally picked up it must be identified before leaving the store premises, and Art Frame Wholesale will replace with proper product with no additional shipping cost to client. Client is responsible for validating cart information before finalizing any purchase or transactions.

Custom Framing – Custom Framing order form must be approved by client and an Art Frame Wholesale representative to be valid. Art Frame Wholesale’s Custom Framing service is not liable to damage done to originals. In an event to where originals are damaged AFW will only insure the customer’s original only to the value of the full invoice price for framing service. Estimated Project time is not guaranteed, any quote given is valid for 14 days from the day quote is created. By signing the work order form customer agrees to all work to be done in this manner and any changes made thereafter will be billed separately.